Oracle Service Cloud documentation includes detailed help for product configuration and customization, installation and upgrade procedures, service pack information, archived versions for previous releases, and additional guides.
Supported Documentation Versions
|November 2016||November 2015|
|August 2016||August 2015|
|May 2016||May 2015|
|February 2016||February 2015|
Install and Upgrade Documentation
System Requirements for Oracle Co-browse
Client Deployment guide
Navigating the Service Console demo
HMS guide (NOTE: The Hosted Customer Sites guide is published independently of quarterly releases.)
Security Practices guide
Accessibility Interface guide (Also consult the Oracle Accessibility Program.)
Service Cloud videos demonstrate key tasks and concepts.
Integrate: Documentation Libraries for Related Service Solutions
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