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Documentation for Oracle B2C Service Knowledge Advanced
Answer ID 8156   |   Last Review Date 08/17/2020

What documentation is available for Knowledge Advanced for Oracle B2C Service? 

Oracle B2C Service Knowledge Advanced documentation includes detailed help for product configuration and customization, installation and update procedures, maintenance pack information, archived versions for previous releases, and additional guides.

Documentation for the Latest Release - 20C

Documentation Library 
Release Readiness Information
Video Tutorials
Online Help
REST API Library


Documentation for Earlier Supported Releases

20B 20A 19D 19C
Documentation Library Documentation Library Documentation Library Documentation Library
Release Readiness Information Release Readiness Information Release Readiness Information Release Readiness Information
Video Tutorials Video Tutorials Video Tutorials Video Tutorials
Online Help Online Help Online Help Online Help
REST API Library REST API Library REST API Library REST API Library
Maintenance Pack - August Maintenance Pack - April Maintenance Pack - January Maintenance Pack - October

Maintenance Pack - August Maintenance Pack - April



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19B 19A 18D 18C
Documentation Library Documentation Library Documentation Library Documentation Library
Release Readiness Information Release Readiness Information Release Readiness Information Release Readiness Information
Video Tutorials Video Tutorials Video Tutorials Video Tutorials
Online Help Online Help Online Help Online Help
REST API Library REST API Library REST API Library REST API Library
Maintenance Pack - July Maintenance Pack - April Maintenance Pack - January Maintenance Pack - October
Maintenance Pack - October Maintenance Pack - July Maintenance Pack - April Maintenance Pack - November

Maintenance Pack - October
Maintenance Pack - January





Integrate: Documentation Libraries for Related Service Solutions

Oracle Cobrowse
Oracle Enterprise Knowledge
Oracle Field Service
Oracle Intelligent Advisor
Oracle B2C Service Products


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