Whether you're new to Oracle Service Cloud or just want a quick refresher, you've landed in the right place.
Get Started with Technical Support
Watch this video and review the PDF to learn the first actions to take upon your Service Cloud site being provisioned, best practices of administrating your site, differences between support packages and available resources to help make you successful in your role and more.
These videos are intended for both Administrators and Technical Contacts
More videos will be added regularly. Please check back frequently for updates.