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Results 1 - 10 of 192
  1. Oracle Service Cloud Hosted Environment Special Maintenance Window New Answer: Important: the maintenance date has been moved from the previously announced date to August 31st.  This date is still tentative and may be rescheduled. Planned Start Time: August 31st 18:00...
  2. Technical Documentation and Sample Code Updated
  3. Documentation for Oracle Service Cloud Products Updated Answer: Oracle Service Cloud documentation includes detailed help for product configuration and customization, installation and upgrade procedures, service pack information, archived versions for previous...
  4. May 2016 Documentation Overview Updated Answer: The following links direct you to all documentation specific to this release. Documentation Review information about... May 2016 User Guide Comprehensive documentation for all areas of the May 2016...
  5. Oracle Service Cloud tutorials Updated Answer: Oracle Service Cloud tutorials and videos give new users an overview of product functions, features, and best practices. When you learn about all the things our products can do, you’ll have the tools...
  6. Documentation for Oracle Field Service Cloud Answer: Environment: Oracle Field Service Resolution: The Oracle Field Service Cloud documentation includes detailed information on configuring and using product features. Oracle Field Service Cloud guides...
  7. Oracle Service Cloud May 2016 Infrastructure Requirements Updated Answer:   Purpose This guide is intended to assist in the initial deployment and proactive maintenance of your Oracle Service Cloud implementation. Adherence to the requirements and guidelines laid out...
  8. Oracle Service Cloud Infrastructure Requirements Updated Answer: Environment: System Requirements, All support versions Resolution: Please refer to the documents below for details on any of the following topics: Hardware Configuration Workstation Operating Systems...
  9. Oracle Service Cloud Accelerators Answer: Oracle Service Cloud Accelerators are designed to demonstrate how an integration scenario could be built using the public integration and extension capabilities of the Oracle Service Cloud. They are...
  10. February 2016 Documentation Overview Updated Answer: The following links direct you to all documentation specific to this release. Note: As of the August 2014 release, Oracle RightNow CX is referred to as Oracle Service Cloud. Deployment guide The...

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