Knowledge Base (93)

  1. Updated Answer: Environment:  Oracle Field Service Cloud (OFSC)  Resolution: Oracle Field Service Cloud documentation includes information about releases, product configuration, service updates, and...
  2. Updated Answer: Important Changes to Release Names We have changed our product versioning terminology to align with changes to Oracle Cloud CX applications environment release update and maintenance schedules...
  3. Updated Answer: Oracle Service Cloud Knowledge Advanced documentation includes detailed help for product configuration and customization, installation and update procedures, maintenance pack information, archived...
  4. Answer: Oracle Service Cloud Accelerators are designed to demonstrate how an integration scenario could be built using the public integration and extension capabilities of the Oracle Service Cloud. They are...
  5. Answer: Environment: Workstation, Oracle Service Cloud all versions Resolution: The Workstation and Network Data Collector is a .bat utility that can be run on a workstation to collect pertinent...
  6. Updated Answer: The following links direct you to all documentation specific to this product. Browser User Interface Documentation Administering Agent Browser User Interface Using Agent Browser User Interface...
  7. Answer: Shane Parsons recently took the stage of the OSvC "Ask the Experts" webinar series to share his expertise on SSO Implementation. During his thirty-minute presentation, he advised...
  8. Updated Answer: Environment: Decrypt, Data Export Resolution: Your Data Export is delivered in a standard MySQL export format. You can request a Data Export as well as other Oracle Consulting engagements by...
  9. Answer: Environment: Partners Oracle Service Cloud demo sites using Oracle Demo Central and/or Oracle Cloud Marketplace Resolution: Introduction All demo sites for Oracle Service Cloud (OSvC) must now be...
  10. Updated Answer: Environment: cx.rightnow.com Resolution: If you are a Contact Manager for your own organization, you can add and edit permissions for partners who work with you. Giving your partners permissions...
More Knowledge Base Results

Viewing our site using a mobile device? Our mobile pages are just a tap away.

View site in: Desktop | Mobile