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  • Web visits / Visit Tracking / billable sessions Session usage information Sessions, visits and hits explained How to understand and investigate site activity Session information in incidents...
  • Environment:Contacting Oracle B2C Service Technical SupportResolution:The Oracle B2C Service Technical Support Services Guide provides best practices for interacting with our Technical...
  • When considering the use of sample code found here or elsewhere within Oracle B2C Service properties, be aware that such code is not and will not be supported by the Oracle B2C Service Technical...
  • Oracle B2C Service tutorial videos give new users an overview of product functions, features, and best practices. When you learn about all the things our products can do, you’ll have the tools...
  • Oracle B2C Service documentation includes detailed help for product configuration and customization, installation and update procedures, release resources, and additional guides.Supported...
  • Pass the popcorn, it’s summer blockbuster season. What are you lining up to see this cinematic summer? F1? Kantara: Chapter 1? Something else that ends in 1?The B2C Service Support team loves...
  • Environment:Maintenance Packs (previously known as Service Packs)Oracle B2C Service Release and Maintenance ScheduleAll supported versionsResolution:The Oracle B2C Service 26B release marks an...
  • Oracle B2C Service 26B version is now available!IntroductionWe’re excited to announce the Oracle B2C Service 26B release. This update delivers meaningful enhancements for both agents and...
  • Environment:Oracle B2C ServiceResolution:Oracle provides support for the newest four (4) releases (the “GA releases”) of Oracle B2C Service. With each subsequent release, the oldest GA release will...
  • Browser UI Service and Dynamic Agent Desktop A link is provided for each section where additional information is available. Object Types •  Answers •  Assets •  Contacts • ...

Documentation (3342)

  1. Web visits / Visit Tracking / billable sessions Session usage information Sessions, visits and hits explained How to understand and investigate site activity Session information in incidents...
  2. Environment: Contacting Oracle B2C Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide  provides best practices for interacting with our Technical...
  3. Updated When considering the use of sample code found here or elsewhere within Oracle B2C Service properties, be aware that such code is not and will not be supported by the Oracle B2C Service Technical...
  4. Updated Oracle B2C Service tutorial videos give new users an overview of product functions, features, and best practices. When you learn about all the things our products can do, you’ll have the tools...
  5. Oracle B2C Service documentation includes detailed help for product configuration and customization, installation and update procedures, release resources, and additional guides. Supported...
  6. Updated Pass the popcorn, it’s summer blockbuster season. What are you lining up to see this cinematic summer? F1?   Kantara: Chapter 1? Something else that ends in 1? The B2C Service Support team loves...
  7. Updated Environment: Maintenance Packs (previously known as Service Packs) Oracle B2C Service Release and Maintenance Schedule All supported versions Resolution: The Oracle B2C Service 26B release marks an...
  8. Oracle B2C Service 26B version is now available! Introduction We’re excited to announce the Oracle B2C Service 26B release. This update delivers meaningful enhancements for both agents and...
  9. Environment: Oracle B2C Service Resolution: Oracle provides support for the newest four (4) releases (the “GA releases”) of Oracle B2C Service. With each subsequent release, the oldest GA release...
  10. Browser UI Service and Dynamic Agent Desktop A link is provided for each section where additional information is available. Object Types •  Answers •  Assets •  Contacts • ...
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