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Web visits / Visit Tracking / billable sessions Session usage information Sessions, visits and hits explained How to understand and investigate site activity Session information in incidents...

Environment:Contacting Oracle B2C Service Technical SupportResolution:The Oracle B2C Service Technical Support Services Guide provides best practices for interacting with our Technical...

When considering the use of sample code found here or elsewhere within Oracle B2C Service properties, be aware that such code is not and will not be supported by the Oracle B2C Service Technical...

Oracle B2C Service tutorial videos give new users an overview of product functions, features, and best practices. When you learn about all the things our products can do, you’ll have the tools...

Oracle B2C Service documentation includes detailed help for product configuration and customization, installation and update procedures, release resources, and additional guides.Supported...

 PRO TIP - DEFERRED REPORT STATISTICS IN BUI REPORT MANAGEMENT This Pro Tip explains how to leverage the Deferred Report Statistics feature introduced in Oracle B2C Service 25A within the...

 PRO TIP - ESCALATION NOTIFICATIONS NOT SENT To ensure escalation notifications reach their intended recipients and minimize disruptions or support issues in Oracle B2C Service...

Environment:Oracle B2C ServiceResolution:Oracle provides support for the newest four (4) releases (the “GA releases”) of Oracle B2C Service. With each subsequent release, the oldest GA release will...

 PRO TIP - B2C SERVICE SCHEDULED REPORTS Scheduled reports in Oracle B2C Service help organizations automate the generation and delivery of key operational and analytical data. Eliminating...

 PRO TIP - CUSTOMIZABLE SEARCH SUGGESTION COUNT This Pro Tip provides a step-by-step guide for administrators to control the number of search suggestions shown to users in the Oracle B2C...