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Knowledge Base (3229)

  1. Contacting Oracle B2C Service Technical Support Services

    Answer: Environment: Contacting Oracle B2C Service and Oracle Field Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide provides best practices for interacting...

  2. Popular Answers about Sessions, Web Visits and Web Indexing

    Answer: Web visits / Visit Tracking / billable sessions Session usage information Sessions, visits and hits explained How to understand and investigate site activity Session information in incidents...

  3. Technical Documentation and Sample Code

    Updated Answer: When considering the use of sample code found here or elsewhere within Oracle B2C Service properties, be aware that such code is not and will not be supported by the Oracle B2C Service Technical...

  4. Documentation for Oracle B2C Service Products

    Updated Answer: Oracle B2C Service documentation includes detailed help for product configuration and customization, installation and update procedures, maintenance pack information, archived versions for previous...

  5. 403 Forbidden error received in response to a Rest API request

    Answer: Environment: Oracle Field Service (OFS) Issue: I am using a new Application to get my Daily Extract files but the request is failing with 403 Forbidden error. {     "type"...

  6. Oracle B2C Service Tutorials

    Updated Answer: Oracle B2C Service tutorial videos give new users an overview of product functions, features, and best practices. When you learn about all the things our products can do, you’ll have the tools...

  7. Documentation for Oracle Field Service

    Answer: Environment:  Oracle Field Service (OFS)  Resolution: Oracle Field Service documentation includes information about releases, product configuration, service updates, and archived versions...

  8. Running a traceroute

    Answer: Environment: Trace route Oracle B2C Service, All versions Issue: We are experiencing " Unable to Communicate with Server " errors. We have no connection to Oracle B2C Service servers. Resolution...

  9. Using the Contact Management page to add or update designated contacts

    Answer: Environment: Contact Management Oracle B2C Service Support Site > Site Tools Resolution: Contact Management allows an organization to manage its contacts, including the ability to add new...

  10. Oracle B2C Service 22B Documentation Overview

    New Answer: The following links direct you to all documentation specific to this release of Oracle B2C Service. Documentation for the Latest Release - Oracle B2C Service 22B Documentation Library Online Help...
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