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  1. Updated
  2. Updated Answer: Environment: Oracle Field Service Cloud (OFSC) Resolution: The Oracle Field Service Cloud documentation includes detailed information on configuring and using product features. Oracle Field Service...
  3. Answer: Environment: Oracle Service Cloud (OSvC) All Supported versions Resolution: Support for TLS protocol version 1.0 will be disabled in the Oracle Service Cloud production environments on the following...
  4. Answer: Oracle Service Cloud Accelerators are designed to demonstrate how an integration scenario could be built using the public integration and extension capabilities of the Oracle Service Cloud. They are...
  5. Answer: Where can I find information on the TLS 1.0 deprecation policy? The deprecation policy is outline in this answer . Where can I find details on what the TLS logs mean? The TLS 1.0 Log Scanner ...
  6. Updated Answer: Environment: Workstation, Oracle Service Cloud all versions Resolution: The Workstation and Network Data Collector is a .bat utility that can be run on a workstation to collect pertinent...
  7. Updated Answer: Oracle Service Cloud Knowledge Advanced documentation includes detailed help for product configuration and customization, installation and upgrade procedures, service pack information, archived...
  8. Answer: The following links direct you to all documentation specific to this product. Browser User Interface Documentation Administering Agent Browser User Interface Using Agent Browser User Interface...
  9. Answer: The following links direct you to all archived documentation where the upgrade guides reside. Note: As of the August 2014 release, Oracle RightNow CX is referred to as Oracle Service Cloud. Previous...
  10. Answer: The tutorials for Oracle Policy Automation Cloud Service give new users an overview of product functions, features, and best practices. When you learn about all the things our products can...

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