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Note: This is regarding the deprecation date for TLS 1.0 on cx.rightnow.com. The deprecation date for your instance(s) of Oracle Service Cloud may be different and has been communicated to your site administrators via email.

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Results 1 - 10 of 93
  1. Updated Answer: Environment: Oracle Field Service Cloud (OFSC) Resolution: Oracle Field Service Cloud documentation includes information about releases, product configuration, service updates, and archived versions...
  2. Updated Answer: Oracle Service Cloud Accelerators are designed to demonstrate how an integration scenario could be built using the public integration and extension capabilities of the Oracle Service Cloud. They are...
  3. Answer: Environment: Workstation, Oracle Service Cloud all versions Resolution: The Workstation and Network Data Collector is a .bat utility that can be run on a workstation to collect pertinent...
  4. Updated Answer: Oracle Service Cloud Knowledge Advanced documentation includes detailed help for product configuration and customization, installation and upgrade procedures, service pack information, archived...
  5. Answer: Environment: TLS 1.0 Deprecation Resolution: The following is a list of frequently asked questions regarding the TLS 1.0 deprecation process. Where can I find information on the TLS 1.0 deprecation...
  6. Answer: The following links direct you to all documentation specific to this product. Browser User Interface Documentation Administering Agent Browser User Interface Using Agent Browser User Interface...
  7. Answer: Environment: Upgrade documentation and tutorials for Oracle Service Cloud Resolution: The following links direct you to all archived documentation where the upgrade guides reside. Note: As of the...
  8. Answer: Environment: Pass-through authentication (PTA) Oracle Service Cloud Resolution: Pass-through authentication (PTA) lets you integrate the Oracle RightNow Customer Portal Cloud Service (Customer...
  9. Answer: Environment: Oracle RightNow Self Service for Facebook Resolution: Oracle RightNow Self Service for Facebook Cloud Service (formerly known as RightNow CX for Facebook) is a special Facebook...

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