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Knowledge Base (3168)

  1. Popular Answers about Sessions, Web Visits and Web Indexing

    Answer: Web visits / Visit Tracking / billable sessions Session usage information Sessions, visits and hits explained How to understand and investigate site activity Session information in incidents...

  2. Contacting Oracle B2C Service Technical Support Services

    Updated Answer: Environment: Contacting Oracle B2C Service and Oracle Field Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide provides best practices for interacting...

  3. Technical Documentation and Sample Code

    Updated Answer: When considering the use of sample code found here or elsewhere within Oracle B2C Service properties, be aware that such code is not and will not be supported by the Oracle B2C Service Technical...

  4. Documentation for Oracle B2C Service Products

    Updated Answer: Oracle B2C Service documentation includes detailed help for product configuration and customization, installation and update procedures, maintenance pack information, archived versions for previous...

  5. 403 Forbidden error received in response to a Rest API request

    Answer: Environment: Oracle Field Service (OFS) Issue: I am using a new Application to get my Daily Extract files but the request is failing with 403 Forbidden error. {     "type"...

  6. Oracle B2C Service Tutorials

    Updated Answer: Oracle B2C Service tutorial videos give new users an overview of product functions, features, and best practices. When you learn about all the things our products can do, you’ll have the tools...

  7. Changes carried forward at production cutover

    Answer: Environment: Oracle B2C Service Resolution: -If  enrolled in AUP : Custom files (customized files in Customer Portal and File Manager) will be synced from the production site to the...

  8. Oracle B2C Service 21D Documentation Overview

    New Answer: The following links direct you to all documentation specific to this release of Oracle B2C Service. Documentation for the Latest Release - Oracle B2C Service 21D Documentation Library Online Help...

  9. User acceptance testing (UAT) best practices

    Answer: Environment: Oracle B2C Service Resolution: This answer summarizes the best practices recommended by Oracle for user acceptance testing (UAT) during an update. Oracle utilizes more than...

  10. Documentation for Oracle Field Service

    Updated Answer: Environment:  Oracle Field Service (OFS)  Resolution: Oracle Field Service documentation includes information about releases, product configuration, service updates, and archived versions...
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