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Knowledge Base (106)

  1. Documentation for Oracle Service Cloud Knowledge Advanced

    Answer: Oracle Service Cloud Knowledge Advanced documentation includes detailed help for product configuration and customization, installation and update procedures, maintenance pack information, archived...

  2. Oracle Service Cloud Accelerators

    Answer: Oracle Service Cloud Accelerators are designed to demonstrate how an integration scenario could be built using the public integration and extension capabilities of the Oracle Service Cloud. They are...

  3. Oracle Service Cloud Technical Support outbound mailboxes

    Answer: Environment: Email notifications / communications sent from Oracle Service Cloud (OSvC) and Oracle Field Service (OFS) Technical Support Resolution: Oracle Service Cloud and Oracle Field Service...

  4. Oracle LaunchPad

    Answer: Environment: Business Success Oracle Cloud Learning through LaunchPad Resolution: As part of our new Oracle SaaS Support Services, Oracle University is pleased to announce the availability of its...

  5. Getting Started with OSvC Agent Browser User Interface (BUI)

    Answer: Parker Folkman, Senior Technical Support Engineer, provided a gentle introduction to BUI today for customers implementing it, considering implementing it or just interested in learning more about...

  6. Workstation and Network Data Collector

    Answer: Environment: Workstation, Oracle Service Cloud all versions Resolution: The Workstation and Network Data Collector is a .bat utility that can be run on a workstation to collect pertinent...

  7. Oracle Service Cloud Has a New Look

    Answer: It’s fall again here in Montana. Many of the aspens have taken on a golden tone and there is a fresh blanket of snow on the mountains. Everything in its place, but with a new look. Our site has also...

  8. 19D Oracle Oracle Policy Automation Documentation Overview

    New Answer: Environment: Documentation for Oracle Policy Automation (OPA) Resolution: The 19D User Guide  provides comprehensive documentation for all areas of the current release. This web-based system...

  9. What is new in Oracle Oracle Policy Automation 19D

    New Answer: Environment: Oracle Policy Automation (OPA), new features Resolution: Do you have a deployed project created in an earlier version? There are a few things you should check . The 19D release of Oracle...

  10. Documentation for Oracle Policy Automation

    Updated Answer: The Oracle Policy Automation documentation includes detailed help for product configuration and customization, release notes, and additional guides. Documentation versions Select your product...
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