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Browser UI Custom Object Workspace
Answer ID 9021 |
Last Review Date 05/11/2021
What custom object workspace elements are supported by the Browser User Interface?
Browser UI Service and Dynamic Agent Desktop
A link is provided for each section where additional information is available.
- Object Types
• Answers
• Assets
• Contacts
• Custom Objects
- Custom Attributes
- Standard Fields
- Relationship Items
- Workspace Actions
• Incidents
• Organizations
• Tasks - Workspace Elements
• Controls
• Custom Fields
• Fields
• Labels
• Relationship Items - Workspace Rules
- Agent Scripts
- Channels
- Desktop Workflows
NOTE: The Agent Browser User Interface is only supported for the last five (5) Oracle B2C Service releases for all customers.
* Items in the tables below showing asterisk (*) indicates that detail is not yet supported.
Custom Attributes
Standard Fields
Relationship Items
Name | Configuration Options | Browser UI Support |
Audit Log | Supported | |
Custom Object Relationships | Supported | |
File Attachments | Supported | |
Notes | Supported |
Workspace Actions
Action | Browser UI Support | Notes |
Copy | Supported | |
Delete | Supported | |
Expand/Collapse | * | |
Info | * | |
Links | * | |
New | Supported | |
Refresh | Supported | |
Reset Password | * | Only if Contact is associated |
Save | Supported | |
Save & Close | Supported | |
Spell Check | * | Leverages Browser Spellcheck |
Return to full feature listing | Return to top | Go next to Incident Workspace |