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If your company is already an Oracle B2C Service customer, your Primary Support Contact can use the Contact Management Tool to create an account for you that will have access to your organization’s Service Requests, our Knowledge Base, and the Ask a Question form.

  • Please note that text and severity updates cannot be saved when a service request is set to a "resolved" status. This is because updates to a closed service request may not be read in a timely manner. Thank you.
  • Please note that text and severity updates cannot be saved when a service request is set to a "resolved" status. This is because updates to a closed service request may not be read in a timely manner. Thank you.
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