Skip Navigation
Expand
Collapse
Submit a Service Request
Contact Information for Technical Support
My Service Notifications

Knowledge Base (3256)

  1. Popular Answers about Sessions, Web Visits and Web Indexing

    Answer: Web visits / Visit Tracking / billable sessions Session usage information Sessions, visits and hits explained How to understand and investigate site activity Session information in incidents...

  2. Contacting Oracle B2C Service Technical Support Services

    Answer: Environment: Contacting Oracle B2C Service Technical Support Resolution: The  Oracle B2C Service Technical Support Services Guide provides best practices for interacting with our Technical...

  3. Technical Documentation and Sample Code

    Answer: When considering the use of sample code found here or elsewhere within Oracle B2C Service properties, be aware that such code is not and will not be supported by the Oracle B2C Service Technical...

  4. Documentation for Oracle B2C Service Products

    Answer: Oracle B2C Service documentation includes detailed help for product configuration and customization, installation and update procedures, release resources, and additional guides. Supported...

  5. Oracle B2C Service and Oracle Knowledge Advanced Release Resources

    Updated Answer: Oracle B2C Service 24B version is now available! The Oracle B2C Service development team proudly announces the second quarterly release of 2024 and is delivering some highly anticipated features and...

  6. Oracle B2C Service Tutorials

    Answer: Oracle B2C Service tutorial videos give new users an overview of product functions, features, and best practices. When you learn about all the things our products can do, you’ll have the tools...

  7. Become an Oracle Learning Explorer

    Answer: Environment: Business Success Oracle Learning Explorer Resolution: As part of Oracle SaaS Support Services, Oracle University is pleased to announce the availability of its free education services...

  8. Oracle B2C Service Infrastructure Requirements

    Updated Answer: Environment: System Requirements Oracle B2C Service, All support versions Resolution: Proper configuration and maintenance of your environment is crucial to your success.  Critical...

  9. Browser User Interface Updates

    Updated Answer: Environment: Browser User Interface (BUI) Updates Resolution: Browser User Interface is a single-version service that is updated without user impact. Agents can continue to work during...

  10. How to Access Configuration Assistant

    Updated Answer: Environment: Oracle Cloud Portal / My Services / Configuration Assistant Non-IDCS environment customers. If you have been migrated to IDCS, please see  Answer ID 12490: Accessing My Services and...
More Knowledge Base Results