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  1. Answer: Environment: System Requirements Oracle B2C Service, All support versions Resolution: Proper configuration and maintenance of your environment is crucial to your success.  Critical...
  2. Answer: Environment: All sites, Reports, Scheduled reports Issue: A scheduled report has a notification like "[WARNING: UNSCANNABLE EXTRACTION FAILED]" in subject when an email is received, but is not part...
  3. Answer: Oracle B2C Service Accelerators are designed to demonstrate how an integration scenario could be built using the public integration and extension capabilities of the Oracle B2C Service. They are...
  4. Answer: Oracle B2C Service Knowledge Advanced documentation includes detailed help for product configuration and customization, installation and update procedures, maintenance pack information, archived...
  5. Updated Answer: Environment Deprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modules Resolution: Important update , CCOM v1.2 and v1.3 are no longer deprecated...
  6. Answer: Environment: Analytics Issue: Sometimes when I generate a report, I get a pop-up message indicating that the query processes too much data. Unable to Process Report This query processes too much...
  7. Answer: Environment: Oracle Cloud Portal / My Services / Configuration Assistant Resolution: Oracle Cloud Portal (cloud.oracle.com) houses self-service tools that Oracle B2C Service customers can use...
  8. Answer: Environment: Oracle B2C Service, Administration Console, Error Log Resolution: Error Log If a report fails when it is being executed, or after being queued, an error message will be displayed. You...
  9. Answer: Environment: Maintenance Packs (previously known as Service Packs) Oracle B2C Service Release and Maintenance Schedule All supported versions Resolution: Oracle issues maintenance packs to enhance...
  10. Answer: Environment: Standard Text, System-defined Variables, $ Resolution: The following table lists the system-defined variables (standard content variables) that are available for standard text...
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