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Create an interface
Answer ID 968   |   Last Review Date 11/17/2023

Can I create a new interface on my site?

Environment:

Interfaces, Site Management
Oracle B2C Service

Resolution:

New interfaces can be created using the Oracle Cloud Portal - Configuration Assistant self-service tool.

This is done by logging into Oracle Cloud Portal and using the Configuration Assistant to create interfaces.  Please refer to the documentation link below for detailed steps:

Oracle B2C Service Configuration Assistant Documentation


IMPORTANT:

Please select the language pack for your new interface carefully. The language pack on an interface cannot be changed. 

When a new interface is created, you must clone the look and feel from another interface on the same site.  The 'default look' option is the primary interface.

The interface creation process is very complex and can be very time consuming.  We are unable to provide the exact time it will take to complete an interface creation as it will vary due to many factors that cannot be predetermined. 

Only one interface can be created at a time.  One interface creation must be completed before you can start the creation of another interface.

Also note, we are unable to create interfaces, disable interfaces, edit interfaces, or rename interfaces when there is an update transaction present. The update transaction can remain for up to ten days after cutover before being removed.

You are allowed to have the same number of interfaces on a test site as on the production site.  For example, if your organization is entitled to (4) interfaces, you can create (4) interfaces on the production site and (4) interfaces on the test site.  It is a one-to-one scenario.