Policy Automation interviews in Oracle Service Cloud Agent Desktop or Customer Portal
Answer ID 5780   |   Last Review Date 10/03/2019

How is a Policy Automation interview included in a customer portal or agent desktop?

Environment:

Oracle Policy Automation (latest release)

Resolution:

Once a project has been deployed as an Oracle Policy Automation (OPA) interview, the interview can be made available to Service Cloud Agents in the following ways: