What does an Intelligent Advisor error code mean?

Environment:

Intelligent Advisor, latest release

Resolution:

If an error occurs while running an Intelligent Advisor interview in Oracle B2C Service:

• a general reason for why the error occurred should be displayed on the screen. Most displayed messages are configurable in the project.
• a more detailed message should be logged in Intelligent Advisor Hub. These errors are available to Hub Administrator users in the message log. Oracle B2C Service errors (OPA-RN) can be found in this table.

Additional troubleshooting information is available in these topics:

• Understand Errors from data adaptors (OPA-VAL) - useful for troubleshooting problems that occur during data loading and saving
• Troubleshoot the Intelligent Advisor widget - useful for troubleshooting when an interview doesn't display in Customer Portal
• Troubleshoot embedded interviews - useful for troubleshooting when an embedded interview doesn't display