Understand Policy Automation Error Codes
Answer ID 6480   |   Last Review Date 07/22/2019

What does a Policy Automation error code mean?


Oracle Policy Automation (latest release)


If an error occurs while running a Oracle Policy Automation (OPA) interview in Oracle Service Cloud:

  • a general reason for why the error occurred should be displayed on the screen. Most displayed messages are configurable in the project.
  • a more detailed message should be logged in Policy Automation Hub. These errors are available to Hub Administrator users in the message log. Oracle Service Cloud errors (OPA-RN) can be found in this table.

Additional troubleshooting information is available in these topics: