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Knowledge Base (66)

  1. Updated Answer: Environment: Browser User Interface (BUI) Updates Resolution: Browser User Interface is a single-version service that is updated without user impact. Agents can continue to work during...
  2. Answer: Environment: Analytics Resolution: When creating custom reports, you can define functions of the data to use in a filter or to display in the output column. This allows users to customize both the...
  3. Updated Answer: Environment: Intelligent Advisor, All Versions Resolution: Intelligent Advisor sites are updated automatically once each quarter. Test sites can be updated in place using the Service Cloud...
  4. Answer: Environment: B2C Service Chat, Chat Maintenance Oracle B2C Service Resolution: The B2C Service Chat is a single-version service that is updated without user impact. Product Development will regularly...
  5. Answer: Environment: DKIM (DomainKeys Identified Mail), Email authentication Oracle B2C Service Resolution: DKIM (DomainKeys Identified Mail) is an email authentication technologies designed to identify...
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