Answer ID 8598 |
Last Review Date 11/20/2024
Environment:
Browser User Interface (BUI) Updates
Resolution:
Browser User Interface is a single-version service that is updated without user impact. Agents can continue to work during deployment and can take the update at their leisure. We consider the service continuous delivery and may perform updates as needed. New features are detailed as they are released in the quarterly What's New. See Oracle Cloud Readiness for previous quarterly releases.
Note that the Feature Freeze for Browser UI is from October 3rd to January 9th.
Please see below for planned future updates and with release notes for past releases linked:
DecemberUpdates
Start dates and available details for each Update
| Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Nov 14th
Production site deployment starts Dec 12th |
3.24.11.08-b0001 |
Dec 12 |
|
November Updates
Start dates and available details for each Update
| Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Oct 31st
Production site deployment starts Nov 14th |
3.24.10.25-b0004 |
Nov 14 |
|
October Updates
Start dates and available details for each Update
| Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Oct 17th
Production site deployment starts Oct 31st |
3.24.10.11-b0003 |
Oct 31 |
|
Non-production site deployment starts Oct 3rd
Production site deployment starts Oct 17th |
3.24.09.30-b0001 |
Oct 17 |
|
Non-production site deployment starts Sep 19th
Production site deployment starts Oct 3rd |
3.24.09.13-b0002 |
Oct 3 |
|
September Updates
Start dates and available details for each Update
| Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Sep 5th
Production site deployment starts Sep 19th |
3.24.08.30-b0001 |
Sep 19 |
|
Non-production site deployment starts Aug 22nd
Production site deployment starts Sep 5th |
3.24.08.19-b0001 |
Sep 5 |
|
August Updates
Start dates and available details for each Update
| Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Aug 8th
Production site deployment starts Aug 22nd |
3.24.08.03-b0002 |
Aug 22 |
|
Non-production site deployment starts Jul 25th
Production site deployment starts Aug 8th |
3.24.07.19-b0003 |
Aug 8 |
|
July Updates
Start dates and available details for each Update
| Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Jun 27th
Production site deployment starts Jul 11th |
3.24.06.21-b0001 |
Jul 11 |
|
Non-production site deployment starts Jul 11th
Production site deployment starts Jul 25th |
3.24.07.05-b0001 |
Jul 25 |
|
June Updates
Start dates and available details for each Update
| Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts May 30th
Production site deployment starts Jun 13th |
3.24.05.24-b0001 |
Jun 13 |
Release notes updated 6/12 |
Non-production site deployment starts Jun 13th
Production site deployment starts Jun 27th |
3.24.06.10-b0001 |
Jun 27 |
|
May Updates
Start dates and available details for each Update
| Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Apr 18th
Production site deployment starts May 2nd |
3.24.04.12-b0001 |
May 2 |
|
Non-production site deployment starts May 2nd
Production site deployment starts May 16th |
3.24.04.29-b0001 |
May 16 |
|
Non-production site deployment starts May 16th
Production site deployment starts May 30th |
3.24.05.10-b0003 |
May 30 |
|
April Updates
Start dates and available details for each Update
| Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Mar 21st
Production site deployment starts Apr 4th |
3.24.03.15-b0003 |
Apr 4 |
|
Non-production site deployment starts Apr 4th
Production site deployment starts Apr 18th |
3.24.04.03-b0001 |
Apr 18 |
|
March Updates
Start dates and available details for each Update
| Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Feb 22nd
Production site deployment starts Mar 7th |
3.24.02.16-b0002 |
Mar 7 |
|
Non-production site deployment starts Mar 7th
Production site deployment starts Mar 21st |
3.24.03.01-b0001 |
Mar 21 |
|
February Updates
Start dates and available details for each Update
| Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Jan 25th
Production site deployment starts Feb 8th |
3.24.01.21-b0001 |
Feb 8 |
|
Non-production site deployment starts Feb 8th
Production site deployment starts Feb 22nd |
3.24.02.02-b0002 |
Feb 22 |
|
January Updates
Start dates and available details for each Update
| Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Jan 11th
Production site deployment starts Jan 25th |
3.24.01.05-b0001 |
Jan 25 |
|
November Updates
Start dates and available details for each Update
| Start Dates |
Build |
Release Notes |
What's New |
Non-production site deployment starts Oct 19th
Production site deployment starts Nov 2nd |
3.23.10.20-b0002 |
Nov 2 |
|
Non-production site deployment starts Nov 2nd
Production site deployment starts Nov 16th |
3.23.11.02-b0002 |
Nov 16 |
|
All customers will receive these updates with zero down time. At the time the update is pushed, all agents that are logged in will receive a message box which says "A new version of the product is available. Click here or refresh your browser to use the new version." They can choose to accept the update or wait until they finish their current open work:
The first user that accepts the update for a specific interface will incur a cache hit, the cache for that interface will be re-created and that single user will experience a longer than usual refresh, but no other user of that interface will experience that lag.
Agent Browser User Interface is supported for the newest four (4) releases. Therefore to maintain Browser User Interface support, you must update Oracle B2C Service at least once a year. In order to leverage the latest and greatest of Agent Browser User Interface, we recommend you update quarterly to remain on the newest version of Oracle B2C Service.
Other answers with Browser User Interface information:
Answer 8173: Documentation for Supported Features in Browser User Interface
Answer 10506: Popular Answers about Browser User Interface (BUI)
