How do I login to the console if service provider initiated single sign on has a problem?
May 2015 and later
To login to the console when service provider initiated single sign is enabled, use the following steps:
1. Navigate to the launch.php page in the format of https://[site]/cgi-bin/[interface].cfg/php/admin/launch.php
2. Click on button "Install Oracle Service Cloud - Internal Login"
3. Login to the console using Oracle Service Cloud credentials