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Incorrect email address validation text on chat launch form
Answer ID 8672   |   Last Review Date 07/08/2019

How do we change the email validation text on the chat launch form?


Customer Portal Chat Launch Page, Message Bases
Oracle B2C Service


We would like to change the message for email validation from the chat launch form. How do we change the text?


You can change the message text of the email address field on chat launch form by updating the message base PCT_S_IS_INVALID_MSG.

Path to this setting:  Select Configuration from the navigation area > Site Configuration > Message Bases > and search by Key.

Update with '%s' followed by the text that you would like to place in the place holder box and save.