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Cobrowse Launch Point 2 appears to be in stealth mode
Answer ID 8393   |   Last Review Date 02/26/2019

Why is Cobrowse Launch Point 2 not appearing until I press Ctrl+Enter, like it was in Stealth Mode?

Environment:

Chat, Cobrowse

Resolution:

From within Oracle RightNow Cobrowse Cloud Service, if you select Stealth Mode for Launch Point 1, Stealth Mode will also be configured for Launch Point 2 as well even though it may not be apparent.

You can work around this issue by switching to Launch Point 1, turn off stealth mode, save, then switch to Launch Point 2, save and commit.

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