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Report columns do not appear in exports
Answer ID 7740   |   Last Review Date 12/12/2018

Why are all columns not appearing in report exports, or are collapsed when exporting to Excel?

Environment: 

Analytics, Enhanced console
Oracle B2C Service

Issue:

When exporting a report from the console, in Excel some columns are hidden (width=0), while in PDF format they are missing completely.

Resolution:

The specific columns have the width set to a "Specific Width:", other than "Percentage" or "Pixels".

To fix this, the following needs to be performed:

1. Open the report in edit mode
2. Click on a column not visible in the export
3. On the ribbon, navigate to the Format tab, and click on expand for the Display section:

Column Format, Width sub-tab, select Specific Width and change the drop down to the measure you wish

4. In the newly opened window, navigate to the Width tab
5. Here, check the Specific Width and select any measure between "Percentage" and "Pixel"; or choose "Best Fit"

In the Format section of the ribbon, will be the option to expand that area to see more options

6. Repeat steps 2 through 5 for all columns that do not show up properly in the export
7. Save the report and re-run it. The export should not show all the columns.

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