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Updating Customer Portal Framework from CP2 to CP3
Answer ID 5767   |   Last Review Date 03/18/2019

What do I need to know about migrating to Customer Portal Framework version 3?

Environment:

Customer Portal Framework version 3 (CPv3)
November 2012 and newer releases

Resolution:

Migrating to Customer Portal Framework version 3 (CPv3) is available starting with the Oracle RightNow CX November 2012 release.

Migrating to the new Customer Portal Framework is not the same as updating and does not happen during the update process. Migration is the process of moving from one version of the Customer Portal Framework to a newer one. Updating is the process of moving from one release of Oracle RightNow CX to a newer release, such as updating from August 2012 to November 2012.

Migrating to CPv3 is a change in the framework, which will result in needed code changes, converting customer widgets, etc. If you need assistance migrating to CPv3, please engage with Oracle Consulting.

For complete information regarding the migrating to CPv3, please review the Migration Guide: Customer Portal Framework Version 3.0.

See also Answer ID 8506: Accessing Code Assistant to migrate CP2 custom widgets to CP3 custom widgets.

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