Skip Navigation
Outreach mailbox(es) for sending transactional surveys from different interfaces
Answer ID 5675   |   Last Review Date 11/26/2019

Does every interface require a unique Outreach mailbox for sending transactional surveys from different interfaces?


Outreach and Feedback, Mailings and Surveys
Oracle B2C Service, All supported versions


You will need a Outreach mailbox configured for each interface in order to send a transactional survey from each interface, as both mailboxes and surveys are interface specific.

For information on configuring mailboxes, refer to Answer ID 331: Setting up mailboxes in Oracle B2C Service.