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Outreach mailbox(es) for sending transactional surveys from different interfaces
Answer ID 5675 |
Last Review Date 11/26/2019
Does every interface require a unique Outreach mailbox for sending transactional surveys from different interfaces?
Environment:
Outreach and Feedback, Mailings and Surveys
Oracle B2C Service, All supported versions
Resolution:
You will need a Outreach mailbox configured for each interface in order to send a transactional survey from each interface, as both mailboxes and surveys are interface specific.
For information on configuring mailboxes, refer to Answer ID 331: Setting up mailboxes in Oracle B2C Service.
