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Outreach mailbox(es) for sending transactional surveys from different interfaces
Answer ID 5675   |   Last Review Date 11/26/2019

Does every interface require a unique Outreach mailbox for sending transactional surveys from different interfaces?

Environment: 

Outreach and Feedback, Mailings and Surveys
Oracle B2C Service, All supported versions

Resolution:

You will need a Outreach mailbox configured for each interface in order to send a transactional survey from each interface, as both mailboxes and surveys are interface specific.


For information on configuring mailboxes, refer to Answer ID 331: Setting up mailboxes in Oracle B2C Service.

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