How do I reduce the size of the data in my database?

Environment:

Oracle B2C Service, All versions

Resolution:

Defining data management strategies is a recommended best practice within Oracle B2C Service. For in-depth information, refer to Data management is crucial to maximize Oracle B2C Service success. Also included is the Oracle B2C Service - Data Volume Management Whitepaper.

Additionally, the following answers provide information on possible configuration changes to make to your site in order to adjust or reduce the storage required for the Oracle B2C Service CX database.

Answer ID 1234: Options for removing older incidents without deleting them from our site

Answer ID 781: Purging the database of old incidents or answers

Answer ID 2362: Purge settings and how they affect our site

If you need help managing the size of your database, please engage with Oracle Consulting.  See Oracle Consulting Options.