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Manage Service Requests, View and update service requests submitted by you and others in your organization.
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Oracle B2C Service insights from our Technical Support team subject matter experts
Browse resources to assist you in launching your implementation and ensure a successful go-live.
Access your OCI account.
Find product documentation for supported versions of B2C and documentation libraries for related service solutions.
You will have the tools to improve your customers' experience when you learn about all the things our products can do.
Find links for API documentation, Custom Processes, Customer Portal, and Agent Browser UI Extensibility Framework.
Explore how accelerators are designed to demonstrate how an integration scenario could be built using the public integration and extension capabilities of the Oracle B2C Service.
Prepare for a successful transition by reviewing upcoming release changes and enhancements.
Explore webinars, events, and feature kits to learn about B2C Service features, functionality, and best practices from the technical experts.
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Our goal is to facilitate a friendly, supportive environment where members can easily collaborate with each other on solutions and best practices.
Ask and answer questions specific to B2C.
This is an exciting resource intended to help with your Oracle Service Cloud Analytics.
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View the contact managers within your organization.
Find contact information of the Technical Account Manager (TAM) and Client Success Manager (CSM) for your organization.
環境:
Oracle B2C Service, 全てのバージョン
解決策:
データ管理戦略を定義することは、Oracle B2C Service内で推奨されるベストプラクティスです。 詳細については、Oracle B2C Serviceの成功を最大化するためにデータ管理が不可欠であります。 Oracle B2C Service - データボリューム管理ホワイトペーパーも含まれています。 さらに、次の回答は、Oracle B2C Serviceデータベースに必要なストレージを調整または削減するために、サイトに加える可能性のある構成変更に関する情報を提供します。
Answer ID 7281: サイトから削除しない古いインシデントのアーカイブ
Answer ID 7596: 古いインシデントのデータベースを削除する
Answer ID 7438: 削除設定および設定がOracle B2C Serviceサイトに及ぼす影響
データベースの規模を管理するための支援が必要な場合は、Oracle Consultingにお問い合わせください。 オラクルコンサルティングのオプション.