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POP mail account options for sites with a firewall
Answer ID 450   |   Last Review Date 02/25/2019

Can we host our own POP account or does the mailbox need to be hosted by Oracle Service Cloud?

Environment:

Mailboxes

Resolution:

Your firewall can be opened to accept traffic from Oracle Service Cloud servers.  To do this, refer to the Networking Requirements section of the Infrastructure Requirements documentation for the version your site is currently running.  Infrastructure documentation is available via Answer ID 31: Oracle Service Cloud Infrastructure Requirements.