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Customer Portal framework version 3.11 is now available
Answer ID 12523   |   Last Review Date 07/19/2023

What is the currently supported version of Customer Portal?

Environment:

Customer Portal (CP) Administration and Migrations
Oracle B2C Service

Resolution:

With the August 2024 release of Oracle B2C Service, we have upgraded our support of Customer Portal to framework version 3.11. The previously supported framework version, 3.10, will continue to be supported till further notice.

To determine your version of Customer Portal and whether you can upgrade to version 3.11, please refer to  Answer ID 9629: Customer Portal versions associated with Oracle B2C Service  

For more information about Customer Portal migrations, please refer to Answer ID 2678 

FAQs on Customer Portal migration, please refer to Answer ID 12723 

For a comprehensive guide to updating Customer Portal to a recent CP version, see the CX – Service: B2C Service Update Basics and Exciting New Features webinar