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Customer Portal versions associated with Oracle B2C Service
Answer ID 9629   |   Last Review Date 03/22/2023

Can I migrate Customer Portal (CP) to the latest version?

Environment:

Customer Portal (CP) versions in relation to Oracle B2C Service versions

Resolution:

The Customer Portal (CP) Framework version you can migrate to is determined by the Oracle B2C Service version currently in use. For example, if your site is on the 22C version, you can migrate to CP Framework version 3.8. In order to migrate to CP Framework version 3.9, you must update to 22D or newer.

The following table shows CP release versions:
 B2C Service Version  CP Framework Version   CP Version Status 
 23D   3.10  Most current CP version 
 22D   3.9  Supported older CP version 
 19C  3.8  Deprecated 


When you type https://<your_site>/ci/admin/docs/framework into your browser or click the Framework tab from any page of the Customer Portal Administration site, the Framework page opens.  Click this link to see the frameworks that are available and to set the framework version you want to use for your development pages. See Framework Versions in online documentation for more information.


See also the CP Migration Guides can be accessed from the following answer: 

Answer 2678: Customer Portal Migrations

Oracle B2C Service deprecation information can be found in the following answer: 

Answer 5974: Oracle B2C Service Deprecations

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