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Support Experience Blog

Oracle B2C Service insights from our Technical Support team subject matter experts

  1. Cimberli Kearns

    06/07/2018

    Are you interested in finding out whether you can specify more than one package in a flower basket? Would you like advice on the best way to set up a test harness? Watch Johnny Meehan demystify...

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  2. Cimberli Kearns

    05/31/2018

    OSvC Technical Support Andrei Vatamanu discussed mailbox setup, incoming email flow, and advanced outgoing setup during yesterday's OSvC Support Webinar. He also shared troubleshooting tips, gave a...

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    2
  3. Cimberli Kearns

    05/23/2018

    Are you interested in exploring Oracle Service Cloud features?  Do you have questions for someone who understands the Oracle Service Cloud from the perspective of both a customer and...

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    2
  4. Cimberli Kearns

    04/19/2018

    One of the reasons I enjoy my role as the Technical Training Program Manager for the Oracle Service Cloud Technical Support team is that I work with an Operations team who know how to customize...

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    4
  5. Cimberli Kearns

    03/31/2018

    Have you been using the Oracle Service Cloud's Chat Reporting functionality to its fullest capacity? Cristian Nastase, OSvC Technical Support Engineer, discussed the types of reports...

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    6