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Knowledge Base (185)

  1. Functions used in reports

    Answer: Environment: Analytics Resolution: When creating custom reports, you can define functions of the data to use in a filter or to display in the output column. This allows users to customize both the...

  2. SPF and Sender ID considerations with Oracle B2C Service sites

    Answer: Environment: Sender Policy Framework (SPF) Resolution: Sender Policy Framework (SPFv1) and Sender ID (also known as SPFv2) are two email authentication technologies that use Domain Name System (DNS)...

  3. Chat Maintenance

    Answer: Environment: B2C Service Chat, Chat Maintenance Oracle B2C Service Resolution: The B2C Service Chat is a single-version service that is updated without user impact. Product Development will regularly...

  4. Interval types in the Incident Performance table

    Answer: Environment: Incident Performance, inc_performance: Resolution: Note: The intervals are computed by the agedatabase utility. As a result, today's activity will not be available until tomorrow when...

  5. Unable to download SOC 2 report from cloud.oracle.com

    Answer: Environment:  Oracle Cloud Portal, My Services   Resolution: To download reports from My Services > Documents, you will need to ensure you have Adobe Acrobat Reader installed on your...
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Documentation (389)

  1. Link to a URL

    Preview a Segment preview the segment to see a list of up to 1, 000 contacts. Welcome to the Oracle B2C Service Last Updated: 09/09/2022

  2. Link to a URL

    Preview a Segment preview the segment to see a list of up to 1, 000 contacts. Welcome to the Oracle B2C Service Last Updated: 08/19/2024

  3. Link to a URL

    Manually Migrate a Version 10.3 Or Earlier Project to the Current Version of Policy Modeling Modeling 10 .x and then: Open each Word *.doc file and click the Strip Hidden button on the Oracle Last Updated: 09/20/2024

  4. Link to a URL

    Examples of Control Restyling LVR that is greater than 90, and a light blue background when the LVR is 90 or less: Example 10 Last Updated: 08/22/2024

  5. Link to a URL

    Choose Boolean Attribute Text substitution in some relevant supported languages . 10 . Boolean attributes should indicate entity Last Updated: 08/22/2024
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