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Knowledge Base (14)
- Answer: Environment Deprecation Announcements and End of Life (EOL) scheduling for Oracle B2C Service features/modules Resolution: Important update , CCOM v1.2 and v1.3 are no longer deprecated...
- Answer: Frequently customers need to be able to check webserver traffic against their sites, for use cases like (1) security audits (2) debugging customizations or (3) checking usage. As of December...
- Answer: Environment: Cobrowse all versions and environments Resolution: All versions of Cobrowse are deprecated as of December 8th 2022. Cobrowse is "End of Life" as of December 2023. The Cobrowse “end of...
- Answer: Environment: Customer Portal versions 3.6, 3.7 and 3.8 Oracle B2C Service Resolution: The Oracle B2C Service Customer Portal versions 3.6, 3.7 and 3.8 are deprecated as of November 2022. Customers on...
- Answer: As of May 2023, service requests for general guidance or consultative questions (also known as "How to...?") questions are now being answered in the Oracle B2C Service Cloud Customer Connect...
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