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Knowledge Base (59)

  1. What you need to know about migrating to the Oracle Cloud Infrastructure (OCI)

    Answer: Environment:  All US Government Oracle B2C Service sites, and US Government OPA/Intelligent Advisor sites Resolution: Below are the answers to some frequently asked questions, intended...

  2. Maximum size of file attachments

    Answer: Environment: File Attachments, Mailboxes Oracle B2C Service Resolution: File Attachments for Ask a Question Submittals and Administrative Records A number of factors affect what size file attachments...

  3. Chat Maintenance

    Updated Answer: Environment: B2C Service Chat, Chat Maintenance Oracle B2C Service Resolution: The B2C Service Chat is a single-version service that is updated without user impact. Product Development will regularly...

  4. Renewing an existing SAML certificate

    Answer: Environment: Oracle B2C Service Single Sign-On - all releases Issue: Our SAML signing certificate is expiring, so we need to replace it. Resolution: Refer to the appropriate steps below, based on...

  5. Contact password reset email not received

    Answer: Environment: Message Templates, Contacts, Passwords Oracle B2C Service Issue: We have customers reporting that, after selecting the ‘Forgot your username or password’ link from the end-user pages...
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Documentation (108)

  1. Link to a URL

    What's New In Intelligent Advisor? were released in 24D and 24C Monthly Updates 1 and 2. Tip: To keep up-to-date on Intelligent Last Updated: 12/05/2024

  2. Link to a URL

    B2C Service Compatibility Intelligent Advisor Cloud Service 24D release is compatible with the following versions of Oracle Last Updated: 11/25/2024

  3. Link to a URL

    Intelligent Advisor Documentation Library Filter: All Files Submit Search Intelligent Advisor Documentation Library November 2024 (Release 24D Last Updated: 01/19/2025

  4. Link to a URL

    Intelligent Advisor 文档库 月（版本 24A ） F92139-01 Oracle Copyright Statement 版权所有 © 1994，2024，Oracle 和/或其关联公司 Last Updated: 04/30/2024

  5. Link to a URL

    Dokumentationsbibliothek für Intelligent Advisor 2024 (Release 24A ) F92139-01 Oracle Copyright Statement Copyright © 1994, 2024, Oracle und/oder Last Updated: 04/30/2024
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