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Knowledge Base (15)

  1. Single Sign On (SSO) Issue analysis

    Answer: Environment: Oracle B2C Service, All versions Resolution: Administrators should first make every effort to  troubleshoot configuration issues  using the logs available natively within...

  2. sum() vs count() functions

    Answer: Environment: Analytics, Functions Resolution: The count() aggregate function is used for counting the number of items (think number of items). The sum() aggregate function is used for summing up...

  3. Versions of Office 365 with Oracle B2C Service

    Answer: Environment: Office 365, online office subscriptions, all versions. Including Shared and Shared MUI versions.  Oracle B2C Service (OSvC) all versions Resolution: Currently there are no...

  4. Knowledgebase search behaves differently in BUI than in the .Net console

    Answer: Environment: Answers, Search knowledgebase .Net console vs BUI Oracle B2C Service all versions Resolution: In the .NET console, there are two search types while BUI has both of these included in the...

  5. Understanding Knowledge Advanced Content Processing

    Answer: Environment : Knowledge Advanced Oracle B2C Service 19B release and later Resolution : Knowledge Advanced (KA) content processing jobs are found at the bottom of the Collection Setup...
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