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Emoticon in text fields of community
Answer ID 9981   |   Last Review Date 10/18/2018

Are emoticon's available in Customer Portal Community Self Service?

Environment:

Customer Portal version 3.7
Oracle Service Cloud

Resolution:

We do have emoticons, but the emoticons are only available in version 3.7 of customer portal.

When migrating to v3.7 of Customer Portal, you get CKEditor and with that we have included that feature.


For additional information, see Customer Portal versions associated with Oracle Service Cloud.

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