Why can't I link a Knowledge Advanced document to a Guided Assistance answer?
All Oracle Knowledge Advanced releases
This behavior has to do with the current limitations of Oracle Knowledge Advanced.
Presently, the Guided Assistance functionality is not yet supported with Oracle Knowledge Advanced.
If you would like to submit an enhancement suggestion regarding this functionality, please post your submission to the Idea Lab. For more information, refer to Answer ID 966: Submitting an Enhancement Request.