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Enabling Knowledge Advanced and Knowledge Foundation at interface level
Answer ID 12442 |
Last Review Date 10/03/2022
Is it possible to enable Knowledge Advanced at the interface level?
Environment:
Oracle B2C Service Knowledge Advanced
Customer Portal
Customer Portal
Resolution:
The standard product functionality does not allow you to run Knowledge Advanced and Knowledge Foundation in different/separate interfaces. Knowledge Advanced has site-wide configuration settings that all the interfaces on the site will be enabled for Knowledge Advanced, not Knowledge Foundation.
For a Knowledge Advanced-enabled site, all the interfaces will be Knowledge Advanced-enabled and all its Customer Portal UI (per interface) must be updated to support Knowledge Advanced contents.
Please refer to the answer link below and Implement Knowledge Advanced online documentation for further information.
Answer Link: Documentation for Knowledge Advanced
