Collapse
Submit a Service Request
Contact Information for Technical Support
My Service Notifications
Browser UI Custom Object Workspace
Answer ID 9021 |
Last Review Date 05/11/2021
What custom object workspace elements are supported by the Browser User Interface?
Browser UI Service and Dynamic Agent Desktop
A link is provided for each section where additional information is available.
- Object Types
• Answers
• Assets
• Contacts
• Custom Objects
- Custom Attributes
- Standard Fields
- Relationship Items
- Workspace Actions
• Incidents
• Organizations
• Tasks - Workspace Elements
• Controls
• Custom Fields
• Fields
• Labels
• Relationship Items - Workspace Rules
- Agent Scripts
- Channels
- Desktop Workflows
NOTE: The Agent Browser User Interface is only supported for the last five (5) Oracle B2C Service releases for all customers.
* Items in the tables below showing asterisk (*) indicates that detail is not yet supported.
Custom Attributes
Standard Fields
Relationship Items
| Name | Configuration Options | Browser UI Support |
| Audit Log | Supported | |
| Custom Object Relationships | Supported | |
| File Attachments | Supported | |
| Notes | Supported |
Workspace Actions
| Action | Browser UI Support | Notes |
| Copy | Supported | |
| Delete | Supported | |
| Expand/Collapse | * | |
| Info | * | |
| Links | * | |
| New | Supported | |
| Refresh | Supported | |
| Reset Password | * | Only if Contact is associated |
| Save | Supported | |
| Save & Close | Supported | |
| Spell Check | * | Leverages Browser Spellcheck |
| Return to full feature listing | Return to top | Go next to Incident Workspace |
