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Products and Categories widgets not working when preview a page
Answer ID 9003   |   Last Review Date 12/18/2018

Why I can't select any value from Products or Categories menu on preview page in guided assistance?

Environment:

All versions

Resolution:

If you load a page containing Products and Categories widgets in a guided assistance, the menu options are not available in preview mode as intended behavior since you should not be able to make any changes while using preview. If this option is enabled in preview mode, when pressing a button, you could commit changes to the database and this is not the desired behavior for preview mode.

Notes:

The scope of preview mode is to see how the object would look without being able to submit changes.

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