What documentation is available for Co-browse?
The following links direct you to all documentation specific to this product.
Co-browse System Requirements Documentation
Standalone Co-browse Documentation
Co-browse Deployment Guide - provides a comprehensive resource for all functions necessary to deploy, maintain, administer and use Oracle Co-browse.
Standalone Co-browse User Guide - outlines the process and best practices around the use of Co-browse during customer interactions
Co-browse Account Administrator Guide - outlines the functionality of the Co-browse Administrative Console, covering all functions necessary to administer the Oracle Co-browse account.
Co-browse Configuration Administrator Guide - outlines the functionality of the Co-browse Administrative Console, covering all functions necessary to deploy and maintain Oracle Standalone Co-browse on a website.Co-browse In-App SDK for iOS and Android - details the process of downloading and configuring the in-app SDK for iOS and Android.
Integrated Co-browse Documentation
Integrated Cobrowse configuration guide - for agents using .NET Console and customers using Customer Portal pages
Integrated Cobrowse on Browser UI and Chat Inlays - for agents using Browser UI and customers launching chats through Chat Inlays
To use Co-browse integrated with any Oracle platforms, refer also to product documentation for the specific Oracle Agent Desktop you are using.
Co-browse API Documentation
Co-browse API - is a public JavaScript API that enables customers and partners to establish and maintain a Co-browse session using a set of methods, options, and event types.
To submit feedback or report incorrect/missing information regarding the documentation provided, please submit a service request.