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GetSmartAssistantSuggestions not obeying product filters
Answer ID 8698   |   Last Review Date 07/08/2019

Why does GetSmartAssistantSuggestions SOAP call ignore product/category filters?


August 2015 and later


To allow GetSmartAssistantSuggestions to filter on product and/or category, the configuration setting SA_USE_SOCIAL_PROD_CAT_FILTER must be set. This setting specifies the filter to be used in the SmartAssistant GetSmartSuggestion query.

The supported values are:

0 - No product or category filter (default)

1 - Product filter only

2 - Category filter only

3 - Product and category filter

Path to setting(s): Select Configuration from the navigation area > Site Configuration > Configuration Settings > and search by Key.

For more information on editing settings, refer to Answer ID 1960: Editing Configuration Settings.