How do I create a custom clickstream action for use in reporting or customizations?
Customer Portal, Analytics
The clicksteams actions are stored in the cs_actions table. While some actions are always the same, such as action_id 1 and 2, other actions are populated as their use is recorded on a site.
You can create a report to view the cs_actions table. Add columns cs_actions.action_id and cs_actions.action. See Creating a basic custom report for information on creating a custom report.
Custom actions can be created by setting the meta tag on a custom page.
Example: <rn:meta title="#rn:msg:SHP_TITLE_HDG#" template="standard.php" clickstream="custom_action"/>
The custom page must be deployed and then browsed. The new custom clickstream action will be added to the cs_actions table automatically.
Note that we do not suggest adding actions dynamically. If the cs_actions table becomes large it may adversely impact end user pages and site utility performance.