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Popular Answers About Outreach and Feedback
Answer ID 6302 |
Last Review Date 11/26/2019
These are popular answers about Outreach and Feedback:
Getting Started:
- Creating reusable content for Outreach documents
- Creating a contact list or a segment for a mailing or survey
- External Suppression List
- Branching survey questions
- Outreach mailbox(es) for sending transactional surveys from different interfaces
Mailings/Surveys:
- Creating a mailing with mailing with Oracle RightNow Outreach Cloud Service
- Creating a mailing with RightNow Marketing
- Configuring transactional surveys
- Creating rules for transactional surveys
Campaigns:
Additional Information:
- Recurring campaigns, surveys, & mailings
- Customizing the look and logo of a survey
- Transactional surveys or mailings are not sending
- Proof messages for Surveys and Mailings are not delivered