Can columns within a Cross Tab report display when there is no data?
This answer is specifically for survey data in a cross-tab report. Only columns for the questions answered will display in the cross-tab report.
For example, if a survey recipient answered 3 out of 8 questions, then only the three columns associated to the answered questions would display.
The reason for this is that the cross tab feature is unable to provide any content that does not exist in the report. So if the report does not return data for a particular survey within the specified time, the cross-tab feature will not know about that survey.