What are the 25A Supported Customer Platforms?
This document outlines supported browser specifications for customers using the customer portal pages provided in the release of Oracle B2C Service. For agent workstation specifications, including software requirements for administrating Customer Portal page sets, refer to the Oracle B2C Service 25A .NET Client Infrastructure Requirements.
Browsers for Standard and Mobile Page Sets
| OS | Browser | Supported Features |
|---|---|---|
Windows 10 (Build 22H2), Windows 11 (Builds 23H2, 24H2) | For Supported Browsers, see the Oracle Software Web Browser Support Policy at https://www.oracle.com/middleware/technologies/browser-policy.html | |
| MacOS 13.7.2 or greater | For Supported Browsers, see the Oracle Software Web Browser Support Policy at https://www.oracle.com/middleware/technologies/browser-policy.html | |
Apple iPhone iOS v16.7.10 or greater iPad OS 16.7.10 or greater | Safari | CP Mobile, CP Basic, Chat End-User |
| Android (V12 through V15) | Android Web Browser | CP Mobile, CP Basic, Chat End-User |
Important!* Mac/Safari is not supported by the OKCS feature of Oracle B2C Service
* Windows/Safari is not supported.
The browser text size must be set to Normal.
Using versions of web browsers that are not supported will result in malfunction.
Additional Information:
For information on browsers supported when using the Agent Browser UI, please see Supported browsers for the Agent Browser User Interface.
For information on Supported Custom Platforms for each version, refer to Oracle B2C Service Supported Customer Platforms Guides.
