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Oracle Service Cloud Supported Customer Platforms Guides
Answer ID 6532   |   Last Review Date 05/18/2020

What customer platforms does Oracle Service Cloud support?

Environment:

Customer Platforms, All supported versions

Resolution:

For information on supported browser specifications for customers using the customer portal pages provided in Oracle RightNow Cloud Service, refer to:


Additional Information:

See also this Oracle Service Cloud white paper: The Oracle Service Cloud Platform.

As of January 12, 2016 the Service Cloud console will only be supported in conjunction with Internet Explorer 11 and newer.  For details see Support has ended with Internet Explorer 8, 9, and 10

Oracle Service Cloud infrastructure information for your version can be accessed from Answer ID 31: Oracle Service Cloud Infrastructure Requirements.

For Supported Configurations for Agent Browser UI (BUI), refer to: Answer ID 9527: Supported browsers for the Agent Browser User Interface.