Collapse
Submit a Service Request
Contact Information for Technical Support
My Service Notifications
JavaScript in BUI customization no longer working
Answer ID 12854 |
Last Review Date 06/14/2024
Why is the JavaScript in my BUI customization no longer working?
Environment:
Agent Browser UI (BUI) Extensibility Framework, BUI updates
Issue:
Browser control custom script is broken after BUI Update
Resolution:
Browser UI (BUI) functionality should be customized using the BUI Extension Framework. If, rather, such customizations are developed using custom scripts embedded in workspace browser controls (that do not use the BUI Extension Framework), they are likely to break during a BUI update. The BUI workspace is updated weekly, and for further details see
Answer ID 12588: BUI extension is failing to work after update