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Answer and Thread editor accessibility instructions
Answer ID 12365 |
Last Review Date 08/30/2022
How do I find instructions for keyboard shortcuts in the thread and answer editors?
Environment:
B2C service BUI and .NET consoles
Incident Thread Editor
Answer Editor
Issue:
Access for Accessibility Instructions
Resolution:
Press Alt and 0 (zero) at the same time will open up accessibility instruction for keyboard shortcuts that may be used in the incident thread and answer editors.