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Oracle B2C Service Disaster Recovery (DR) Reports
Answer ID 12171   |   Last Review Date 04/15/2022

How can I get the Disaster Recovery (DR) reports for Oracle B2C Service?

Environment:

All versions of Oracle B2C Service.

Issue:

My company needs the Disaster Recovery (DR) reports for Oracle B2C Service.

Resolution:

Disaster Recovery (DR) reports are available for download in the Oracle Cloud Portal.

1- Click on Sign In on cloud.oracle.com/sign-in

2- Select the 'Sign In Using Traditional Account Name’, approprite Identity Domain, Commercial Data Center, and proceed to login.

3- Click on a service tile from your Dashboard. (i.e. RNOW or your site name)

Dashboard. Service tile.

4- Select Documents from the navigation tab.

A set of reports available to you will be displayed. By utilizing the drop-down menu, the list can filtered by report type. The Disaster Recovery (DR Evidence) report is available for download.

 

If you are unable to download the documents, you will need to contact your Sales Account Manager and they will work with our Security team or the appropriate team to gather the requested information.

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