Skip Navigation
Not able to use Connect APIs to access Knowledge Advanced articles
Answer ID 11967   |   Last Review Date 09/14/2021

Why can't I use the Connect REST API to access knowledge base articles when my site has Knowledge Advanced?

Sites with optional Knowledge Advanced component
Unable to access knowledge base content via REST API
Instead of trying to use the Connect APIs, an integrator should use the Knowledge Advanced REST API to access the knowledge base. See the following resources:
  1. Documentation for Knowledge Advanced (see the REST API library link for your version)
  2. Technical Documentation and Sample Code has reference materials for all the product APIs.