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Message template used when rules trigger a response
Answer ID 11857   |   Last Review Date 04/07/2021

Where can I see the message template for responses sent from a business rule? 


Message Templates
Oracle B2C Service, All supported versions


The email received by the end user looks different than expected. I see that the response is a standard text sent from our business rules. How can I view the message template? 


The Rule Email message template can be found here: 

   Site Configuration -> Message Templates -> Contact Emails -> Rules -> Rule Email


Additional answer related to Rule Emails: 

Response appended by a rule is not sent in the email