Skip Navigation
Expand
How to request a VPN connection
Answer ID 11826   |   Last Review Date 02/23/2021

How do I request a VPN connection for the B2C Service Cloud?

Environment:

VPN Connection for Oracle B2C Service

Resolution:

In order to request a VPN connection for the Oracle B2C Service Cloud, please submit a service request on the support site at cx.rightnow.com.

This service request will be routed to our Enablement team for confirmation of the purchase/entitlement of the VPN connection.  Once the entitlement has been confirmed, the service request will then be routed to our Environment team to work with the customer and our internal team in regards to the implementation of the VPN connection.