How can I check the status of the Oracle B2C Service version update and the status of upgrade site creation?
Environment:
Oracle B2C Service, Configuration Assistant
Resolution:
The Oracle Cloud Portal (cloud.oracle.com) has various self-service tools and Oracle B2C Service users are able to monitor the status of an update process. Detailed steps are as follows:
- Log into Configuration Assistant
- From the Configuration Assistant home page, click on the Site Operations hamburger menu on the right side of your Oracle B2C Service production site and select "Manage My Update".
- Check under the "Production Site Status"/"Upgrade Site Status" section.
|
Production Site Status |
Description |
|
Eligible for Update |
A newer version of Oracle B2C Service is available. An update is not currently underway. |
|
Update in Flight |
An update is underway. From now until the site status is “On Latest Version”: Interfaces cannot be created, renamed, nor disabled. The site cannot be transported to a different data center. New mailboxes cannot be provisioned. A concise update helps minimize the impact of these production restrictions. |
|
Cutover in Progress |
Production cutover is in progress. |
|
Cutover Complete |
Production cutover completed. Avoid refreshing a test site at this stage because the update POST process is not complete. |
|
Post Process in Progress |
The update POST process starts 24 hours after the cutover. Test site refreshes should not be initiated during this time. |
|
Post Process Complete |
The POST process completed. Test sites should be refreshed now. |
|
On Latest Version |
The site is running on the newest version of Oracle B2C Service. An update is not currently underway. All production update restrictions are removed. |
|
Upgrade Site Status |
Description |
|
Waiting |
An update will start on the scheduled date. A newer version of Oracle B2C Service is available. |
|
Waiting for Verification |
The site is undergoing an update. The target version has not been confirmed. |
|
Waiting to Clone |
The site undergoing an update. Upgrade site creation has not started. |
|
Being Created |
Upgrade site creation is in progress. |
|
Active |
An upgrade site is available for testing. |
|
Cutover in Progress |
Production cutover in progress. The upgrade site is no longer available after this point. |
|
Cutover Complete |
Production-site cutover has completed. |
|
Complete |
The production site recently completed an update. |
|
Cancelled |
The update is cancelled. The upgrade site will be deleted soon. |
