What do I need to know about data with TTLs set?
Environmental, Migration of all Oracle Service Cloud (OSvC) sites, Oracle Cloud Infrastructure (OCI)
Metering data, audit log data, CPM log data, and rule log data within OSvC all have a defined time to live (TTL), causing it to expire. The tables below have the listed TTL settings. By default, data with a specified TTL will not be migrated during a site(s) data center transport. However, the data will begin upon transport completion being created in the new data center.
|Data Type||Tables||What version of OSvC was
the TTL introduced?
|Default Data Retention|
|Audit log for Analytics||ac_audit_log_ex||18D||30 days|
|Audit log for field updates
(contact object only)
|Audit log for business rules 2.0||field_audit_log_long||19D
(Note: Data will be available in
this table starting 20A only.)
|CPM log||cpm_log||19C||30 days|
|Rule log||rule_runtime_log||20A||30 days|
If you would like data from any of these tables migrated along with your site please submit an SR. (See more information on the Expanded Report Audit Log).